Fixed for Next Update Blank Scripture History

Discussion in 'Bug Reports' started by Spiritual Element 79, Nov 24, 2017.

  1. Spiritual Element 79

    Spiritual Element 79 New Member

    Joined:
    Nov 19, 2017
    Messages:
    2
    Likes Received:
    0
    My scripture history disappears to a blank white screen.
    Not sure what makes this happen.
    I just powered down and then back up, that restored it.
    Other times, it re-appeared over night.
    First noticed it about 3 or 4 days ago.

    I use the History function every day.
    Numerous times at meetings.
    A very valuable feature!
     
  2. iMatt

    iMatt Administrator Staff Member

    Joined:
    Jun 15, 2015
    Messages:
    675
    Likes Received:
    335
    Sorry this is happening. Haven't heard of it before.

    Are you able to send me a screenshot next time it happens? Just curious to see the blank white screen as it may provide a subtle clue.

    If you notice any other pattern that triggers the issue please let me know.
     
  3. iMatt

    iMatt Administrator Staff Member

    Joined:
    Jun 15, 2015
    Messages:
    675
    Likes Received:
    335
    I was supplied the following helpful details to replicate this issue...

    Here is how to see the History Going Blank problem. It happens every time you do this...

    1. Make sure you have a Scripture History visible.
    2. Create a New Bookmark Topic.
    3. Safe a scripture to the New Bookmark Topic.
    4. Go back to History, it will be Blank. See Screenshot.
    5. History can be restored if you do a Power Down, Power Up.
     
  4. iMatt

    iMatt Administrator Staff Member

    Joined:
    Jun 15, 2015
    Messages:
    675
    Likes Received:
    335
    The issue has been located and will be fixed in the next update.
     

Share This Page

Loading...